The Reincarnation of Red Plum - West Kowloon Ballot Ticketing

Ballot Registration: The Reincarnation of Red Plum

Ballot Registration Date

16.10.2018 10:00am - 28.10.2018 9:00pm

Performance Dates

21.01.2019 - 30.01.2019 (Except 24.01.2019)

Venue

Grand Theatre, Xiqu Centre

Cast

Connie Chan Po-chu, Mui Suet-see, Yau Sing-po, Liu Kwok-sum, Alan Tam Wing-lun, Wong Hai-wing, Leung Fei-tung

Please check the ballot information before registration.

2019 marks the 60th anniversary of the first performance of The Reincarnation of Red Plum – an adaption of the Ming dynasty legend The Story of Red Plum by the late Cantonese opera dramatist Tong Tik-sang. The piece was written for the Sin Fung Ming Opera Troupe, founded by renowned Cantonese opera artists Yam Kim-fai and Pak Suet-sin in 1956.

Between 1950 and 1959, the prolific Tong Tik-sang wrote over 200 works. His pioneering collaboration with Sin Fung Ming also generated a wealth of Cantonese opera classics that continue to delight audiences to this day. As leaders of Sin Fung Ming, Yam Kim-fai and Pak Suet-sin helped set new artistic and professional standards and contributed enormously to the transformation of Cantonese opera from popular entertainment to a refined aesthetic form.

Set in the Southern Song dynasty, The Reincarnation of Red Plum tells the complex love story of scholar Pei Yu and the ghost of beautiful concubine Li Huiniang. Under the artistic direction of legendary veteran Pak Suet-sin, this opening production celebrates the living tradition of Cantonese opera, showcasing three generations of talented performers and offering a new perspective on an enduring classic.

Balloting registration:
16–28 October 2018 (Tuesday to Sunday)
(As we anticipate high public demand for this prestigious event, ticket application will be managed by public ballot.)

Date:
21-30 January 2019 (Monday to Wednesday)*
*Except 24 January 2019 (Thursday)

Time:
7:30pm

Venue:
Grand Theatre, Xiqu Centre

Tickets:
$1,188*, $888, $588, $438, $288
*$1,188 Concessions do not apply

Language:
Performed in Cantonese with Chinese and English surtitles

Artistic Director:
Pak Suet-sin

Cast:
Connie Chan Po-chu, Mui Suet-see, Yau Sing-po, Liu Kwok-sum, Alan Tam Wing-lun, Wong Hai-wing, Leung Fei-tung

Ticketing Enquiries:
(852) 2200 0022, ticketinfo@wkcda.hk

Special thanks to the Yam Kim Fai and Pak Suet Sin Charitable Foundation

1.	Ballot Registration Period
1.1.	How do I register for the ballot? Registration can be completed: Online at the West Kowloon website; In person at the Xiqu Centre ticket office (88 Austin Road West, Tsim Sha Tsui, Kowloon) by submitting a completed registration form (Download here). Registration period is from 16 October 2018 10:00am to 28 October 2018 9:00pm. Ballot registration is free and open to everyone aged 11 or above.
1.2	Can I register over the telephone? No, telephone registration is not available for the ballot.
1.3	What information do I need to complete the registration form? To register, you will be required to provide the following: The first 4 digits and/or letters of your valid photo ID (Hong Kong ID card, travel documents eg.passport or student ID card only); Your full name; A telephone number and/or an email address. Each registered applicant will be provided with a Registration Reference Number, which will be used for the ballot result announcement. Only one registration per person is allowed. Applicants must check that all personal information provided is correct. They may be disqualified from the ballot if misleading or false information is provided.
1.4	Can I register multiple times? If we discover multiple registration records for the same individual, all records except for the most recent one will be invalidated.
1.5	Can I change my information after registration is completed? What should I do if I found the information inputted is incorrect? No, once the registration is completed, the information cannot be changed. If you need to update your information we recommend re-registering online during the registration period. No registration can be made after the registration period is ended. If we discover multiple registration records for the same individual, all records except for the most recent one will be invalidated. Applicants must check that all personal information provided is correct. They may be disqualified from the ballot if misleading or false information is provided. WKCDA will not be responsible for any loss to any person by reason of late registration, incorrect input of information, ticket payment made by payment cards of others, or problems caused by computer error or data transmission.
1.6	How will I know that I have been registered for the ballot? After registration is completed, you will receive the “Registration Reference Number” which will be used for the ballot result announcement. If you have provided an email address at the time of registration, an email will be sent to the email address provided. If you did not provide an email address, then you will have to make a note of own the “Registration Reference Number”.
1.7	What is the supported browsers for this ballot registration site? Our suggested browsers are Internet Explorer 10 and Edge, Google Chrome 47, Safari 9.0(Mac OS) and FireFox 48 or above. If you register via mobile, we suggest you to use iOS 10.0 or above and Android OS 6.0 or above.
2.	Ballot Result
2.1	How can I know the ballot result? Successful applicants will be contacted by email and/or phone as appropriate, on or before 5 November 2018. The ballot results quoting the successful applicant name and Registration Reference Number will also be announced on the West Kowloon website by 5 November 2018. Successful applicants will be issued with a one-time passcode for ticket purchase. A maximum of four tickets can be purchased online, by phone or in person at the Xiqu Centre ticket office using the one-time passcode in one transaction.
2.2	If I am an unsuccessful applicant, any chance that I can purchase a ticket? Unsuccessful applicants will be automatically added to the waiting list according to the ballot sequence. If tickets remain after the stipulated purchasing period (18 November 2018) these will be allocated to the waiting list. Waiting list applicants will be contacted and can book tickets at the Xiqu Centre ticket office or by phone only. Choice of ticket price, number, location and date is subject to availability. Any tickets remaining unsold or released for sale after the ballot process is completed, will be made available for public sale at a later date.
2.3	If I am the successful applicant, do I have the tickets free of charge? No. The successful applicant entitled for a chance to purchase tickets but not receiving the tickets free of charge. Choice of ticket price, location and date is subject to availability. For details, please refer to the Ballot Information.
3.	Ticket Purchase and Collection for Successful Applicants
3.1	If I am a successful applicant, how can I purchase tickets? All purchases must be completed between 10:00am on 10 November 2018 and 9:00pm on 18 November 2018. Successful applicants who fail to purchase ticket(s) during the stipulated period will be regarded as having forfeited the right of ticket purchase. The one-time passcode is valid for purchases in person at the Xiqu Centre ticket office, online or by phone. The passcode allows you to purchase up to four tickets in one transaction. Choice of ticket price, location and date is subject to availability. Successful applicants will be required to provide their name, the passcode and their photo ID when purchasing tickets in person at the Xiqu Centre ticket office. If a third party is appointed to buy tickets on an applicant’s behalf, that person will be also required to provide an authorisation letter (Download here) and a copy of the photo ID from the applicant, together with the passcode. All tickets booked online or by phone must be collected from the Xiqu Centre ticket office in person by the successful applicant/payment cardholder at least one hour before the performance start time. If the successful applicant/payment cardholder are not the same person, an authorisation letter (Download here) is required from the successful applicant and the required documents must be provided for ticket collection. If a third party is appointed to collect tickets on an applicant's behalf, that person will be required to show an authorisation letter (Download here) from both the applicant and the payment cardholder and the required documents.
3.2	What is a one-time passcode? The one-time passcode allows you to purchase up to four tickets in one transaction. Choice of ticket price, location and date is subject to availability. The passcode can only be used once. After the transaction is completed, regardless of whether the quota of four tickets has been fully utilized or not, the one-time passcode cannot be used again. The unused quota will be regarded as forfeited voluntarily. We recommend successful applicants to take good care of their passcode.
3.3	When I purchase the tickets in person at the Xiqu Centre, what kind of identification do I need to provide? Successful applicants will be required to provide their name, the passcode and their photo ID when purchasing tickets in person at the Xiqu Centre ticket office. If a third party is appointed to buy tickets on an applicant’s behalf, that person will be also required to provide an authorisation letter (Download here) and a copy of the photo ID from the applicant, together with the passcode.
3.4	Can I collect tickets immediately after purchasing tickets at Xiqu Centre? If you purchase tickets at Xiqu Centre, you can collect tickets at the same time, provided that all necessary documents are provided.
3.5	What kind of identification has to be provided upon ticket purchase through phone or online? The successful applicant must provide the one-time passcode upon ticket purchase through phone or online, the system will verify the passcode. Each passcode can be only used once, so we recommend successful applicant to take good care of the passcode. The payment card and the photo ID must be provided upon ticket collection for verification.
3.6	How do I collect tickets purchased through phone or online? All tickets booked online or by phone must be collected from the Xiqu Centre ticket office in person by the successful applicant/payment cardholder at least one hour before the performance start time. Successful applicants will be required to provide their name, the Registration Reference Number, booking reference number, credit card used for the booking, and their photo ID for verification when collecting the tickets. If the successful applicant/payment cardholder are not the same person, an authorisation letter (Download here) is required from the successful applicant adn the required documents must be provided for ticket collection. If a third party is appointed to collect tickets on an applicant's behalf, that person will be required to show an authorisation letter (Download here) from both the applicant and the payment cardholder.
3.7	Can you send my tickets by post? No, as we need to verify the identification of the successful applicants. Mailing service would not be provided.
3.8	If I am a Successful Applicant purchase online/by phone, but I cannot collect tickets in person, can I authorise third party to collect tickets? If the authorised person is the payment cardholder, the following document would be required: An authorisation letter from the successful applicant. (Download here) A copy of the successful applicant’s identification document (with photo) used in the ballot. Original or copy of the payment card showing the full credit card number, cardholder’s name and signature. The authorised person’s identification document with photo, same as the information stated in the authorisation letter . If the authorised is neither the successful applicant nor payment holder, the following document would be required: An authorisation letter from the successful applicant and payment cardholder. (Download here) A copy of the successful applicant’s identification document (with photo) used in the ballot; Original or copy of the payment card showing the full credit card number, cardholder’s name and signature; and The authorised person’s identification document with photo, same as the information stated in the authorisation letter.
3.9	Are there wheelchair tickets available to purchase online? If you are a successful applicant required to purchase wheelchair tickets for this event, please talk to our Xiqu Centre ticketing team on (852) 2200 0022 (Office hours: Monday – Sunday 10:00am – 9:00pm).